BT Sport Chromecast Issue.

[Terminator3001]

Over the last 3 weeks BT Sport freezes after about 30 seconds and then VC526 error messages comes up. I've tried steaming from 3 different houses and I've tried it on the 4K Chromecast as well as Chromecast 3, all with the same issues. Anyone else having this problem? 

[DarrenDev]

Yes, we've had a few complaints about that. Google updated the player on customer devices recently, and I suspect it doesn't play nicely with our content.
We strongly recommend all users switch to using discovery+ where you'll get a much better experience.
Check out instructions at www.bt.com/sport/discovery-plus for instructions on how to create your account.

[Terminator3001]

Would be nice if you could just sort the issues out with the BT Sport app, rather than suggesting to download another app. 

[DarrenDev]

The BT Sport app will soon be shutting down. We're not developing it any further.

[Terminator3001]

It won't let me sign into the Discovery Plus App. 

[DarrenDev]

You need to follow the instructions on the link I provided above to create your discovery+ login.

[Terminator3001]

I've tried that a few weeks ago and it just wouldn't work. Doesn't recognise my BT Sport log in. 

[DarrenDev]

The discovery+ app doesn't use your BT Sport login. You need to log into BT.com with your BT login, and follow the steps to create a new discovery+ login.
Please follow the instructions in the link above. If it fails, let me know exactly which stage it fails at, and the exact error message you see.

[Terminator3001]

I go to Activate discovery+/TNT sports confirm account/Go to my BT/MyBT home page then I get Unfortunately we are unable to show offers with your current plan.

[DarrenDev]

From the My BT home page, do you see "Your products" at the top? Selecting that should then show you a tile to activate discovery+