BT Sport Ultimate on App via BT Sport on Sky subscription

[Richr1]

I've recently changed from the monthly app only subscription to the BT Sport on Sky subscription, including the BT Sport Ultra-HD and HD add on.

This gives me the BT Sport Ultimate channel fine, plus access to the app on devices such as the FireStick.

What I have lost is the Ultimate / 4K access on the app - the compatibility checker says that I need to "Upgrade to BT Sport Ultimate" - normal access is fine.

Is this right, or should the BT Sport Ultra-HD and HD add on include the app?

[DarrenDev]

It should be included in the app.

If the device checker is saying your account is missing Ultimate then send me a DM and let me know the BT ID you're logging in with. I'll get it fixed.

[Richr1 · Accepted solution]

Thanks for your help - all good per the device checker now.