Cancelled TNT sports

[Karen11]

I cancelled TNT sports on 7th May and got an e mail to say it will be stopped on 6th June (which is the 30 day notice period) . However I can no longer get TNT sports, so it seems to have been cancelled immediately, is this correct?

[DarrenDev · Accepted solution]

Definitely not correct.  It may have been caused by your old monthly pass, which is on the same BT ID.

I've re-enabled it now, but you'll need to activate it again through MyBT.  When it takes you to the discovery+ site, be sure to use the "Sign in" button in the top right corner to pair your subscription with your existing login.

Sorry for the inconvenience.

[Karen11]

Thank you, I spent 2 hours on the phone yesterday and speaking to three different people who all said different things and none solved the problem.

You have sorted it.