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Message 1 of 5

Discovery plus app on android

would be interested to hear who else has this issue

watching sport on the discovery plus app on android device - terrible buffering

watch the same sport on the BT sport app - no issues

watch discovery plus on edge browser on windows laptop - no issues

watch discovery plus on edge browser on android device - no issues

The discovery plus app is not fit for purpose, The BT app is switched of in two days what are BT suggesting we do when this happens - i have raised the issue with discovery plus and BT - so far the responses are not filling me with hope

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Message 2 of 5

Re: Discovery plus app on android

@capncod 

just checked the discovery plus app on my samsung and played without a problem



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Message 3 of 5

Re: Discovery plus app on android

If on 4 devices it works ok on 3 of them that would point towards the 4th device being the issue tbh, what android device is it you're using & how long have you had it plus is everything up to date on it too

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Message 4 of 5

Re: Discovery plus app on android

I am not using 4 devices the discovery app and BT sport app are on the same device (sony Android). if you try and watch football on discovery app it buffers if you then use the bt sport app it works perfectly well. shame we wont have that option in two days time
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Message 5 of 5

Re: Discovery plus app on android

Sorry you're having problems. I also have a Sony Android phone and have no problems at all on the Discovery+ app. My versions are:
- Android: 13 with 1st July 2023 updates
- Discovery+ app: 17.22.3
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