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Message 1 of 4

Discovery plus keep freezing on 2019 LG smart tv

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Discovery plus keep freezing on 2019 LG smart tv, downloaded the app on phone and tablet and they work fine but not on the TV, I have checked all the connections. No problems with other apps on the TV

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Message 2 of 4

Re: Discovery plus keep freezing on 2019 LG smart tv

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Hi yes same on my LG tv as well.

 

I cant watch nothing on discovery plus on that tv, yet all other apps work fine

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Message 3 of 4

Re: Discovery plus keep freezing on 2019 LG smart tv

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Thank you.  A shame  though to know that I am not the only one. On BT it says that your TV must be 2018 or later, which mine is.

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Re: Discovery plus keep freezing on 2019 LG smart tv

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Hi, @stuartartist37 & @Jason001 I'm sorry to see you're having problems with the Discovery + app on your LG TV.  The Discovery help pages advise that it supports LG TVs with WebOS 4X/5X (2018 models and newer)

 

Please can you follow these steps on the Discovery support pages if these checks don't help there's a contact option on that page to raise a case with Discovery support.

 

Thanks

Neil

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