<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I just set up an account for a Monthly pass for £25 a month. The money has left my account. It won’t let me log in at all but it lets me access my manage account but then says the account has been cancelled or closed. What do I do please?
