Hi, I had BT Sport (and Broadband) on a contract and watched it on my Samsung Smart TV.
I have now moved onto the Monthly Pass instead, which I can access on both my mobile and laptop however not on my TV, it shows an error code of SJ931, I have tried changing my password online but I still get the same error code.
I have called BT on 2 separate occasions, firstly I was informed it was a "Synchronisation" problem their end and that within 5 days it will be resolved (which it wasn't).
The second time I was informed I can only access Monthly Pass on a Smartphone or Laptop and its not accessible on my Samsung Smart TV, is this true?
Thanks in advance
Colin
Solved! Go to Solution.