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Message 1 of 5

Quality Fluctuations.......again!

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Trying to watch the Leeds Vs Leicester game using the Apple TV box, and its constantly dropping from 50fps to 25.

Im the only one on the network, and never have this issue with any other live-streaming app. How is this still a thing?

 

Now trying Airplay to see if that has any better stability.

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Message 2 of 5

Re: Quality Fluctuations.......again!

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I can see that between 18:58:59 and 20:12:01 when you were watching BT Sport 1 on your Apple TV, the quality level fluctuated 34 times, at times going right down to the lowest quality. It usually recovers within 3 seconds each time.

We don't choose the quality levels though - Apple TV does that automatically based on perceived bandwidth and buffer level.

It's not something we can do anything about, but it does suggest that there's maybe some intermittent noise either on your line, or with your wifi?

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Message 3 of 5

Re: Quality Fluctuations.......again!

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That sounds about right in terms of the number of drops its had. Has it dropped since ive been using Airplay at all?

We recently had a new router from EE, as we were on the old Brightbox and it finally gave up the ghost (Or became one!!) and noticed improved coverage, handles strain better ect, but BT Sport on Apple TV box is the same old.

Also usually im on the Fire Stick 4K Max, which hardly ever drops, but the Mrs has borrowed it while on her travels.

 

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Message 4 of 5

Re: Quality Fluctuations.......again!

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Looks like you had a much better experience with Airplay last night - it stayed at the top quality level the entire time.
Airplay is completely "black box" to us - we don't get to see anything of how it works, but I would have expected it to use the same player/logic. Odd that it works better for you, given that it's less reliable for others.
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Message 5 of 5

Re: Quality Fluctuations.......again!

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I guess it goes to show the absolute mine-field of Apple devices and how they're not uniform.

If i could, id use the Apple TV box more, i find the picture quality far better than the Fire Stick, but the up/down nature of quality for the BT Sport app is a roadblock to that. It makes no sense how this is the only app i have a problem with.

Thanks for looking btw, its appreciated

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