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Message 21 of 40

Re: Cannot get Discovery+ on my Samsung TV what's the solution ?

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A Chromecast dongle works well for me.
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Message 22 of 40

Re: Cannot get Discovery+ on my Samsung TV what's the solution ?

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Thanks Gomez but before seeing your post I bought a Amazon lite £30 and was able to download the Discovery+ app and it seems to work ok . Getting back to BT  to seek credit on account after they caused the issue for me . 

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Message 23 of 40

Re: Cannot get Discovery+ on my Samsung TV what's the solution ?

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Thanks went for Amazon before seeing your post but will do if it fails me
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Message 24 of 40

Re: Streaming problem through Discovery+

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I use the Discovery + app on an LG TV to watch rugby on TNT Sports and at times it's impossible to watch due to the stuttering. Using the BT Sports app was fine.

We are customers of BT and pay for a service from them. If BT chooses to outsource their service to a 3rd party provider that's their  choice. If that service is unacceptable it's up to BT, who we pay, to fix the issue. BT must have a Service Level Agreement with Discovery+/TNT Sports, which seems obviously not being reached, by the number of compaints on the BT community about this. I renewed my contract with BT partly to be able to watch the rugby. I am now commited to a contract that provides me with an inferior service. Trying to pass the buck is unacceptable.

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Message 25 of 40

Re: Streaming problem through Discovery+

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Hear, hear and well said @nmh64 

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Message 26 of 40

Re: Streaming problem through Discovery+

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BT Sport wasn't available on LG TVs. The web browser on the TV worked for a while, but that stopped (for live TV and replays) at least a couple of years ago.
Any support for LG is better than it was before discovery+ took over.
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Message 27 of 40

Re: Streaming problem through Discovery+

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For the live UHD rugby getting 2.0 audio via the Discovery+ app on all platforms. It is 5.1 here on all linear platforms.

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Fibre 2 Unlimited using EE Smart Hub 2 with EE TV Box Pro (UHD/HDR) in IP mode.
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Message 28 of 40

Re: Streaming problem through Discovery+

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Getting 5.1 on ROKU Streaming Stick 4K

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Message 29 of 40

Re: Streaming problem through Discovery+

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Not that the picture is watchable, but the sound is 5.1 on my LG TV.

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Message 30 of 40

Re: Streaming problem through Discovery+

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The picture is the most important part, otherwise we could just listen to better commentary on the radio.
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