Unable to watch sport on Discovery Plus after update

[henry1993]

Recently returned to my Discovery Plus account to watch a new season of Rugby. Account logs in fine, shows i have a 

d+ MVPD premium ad-lite + sport (Monthly), but it still says "Sport Add-on required" to watch sport.

Spoke to Discovery plus support who just said turn it off and on again... Any help?

[iniltous]

https://www.bt.com/help/tv/changes-to-discovery-plus-on-eetv-boxes

this relevant ?

[zulu17]

Hi @henry1993 

that  

d+ MVPD premium ad-lite + sport (Monthly)

is I believe the appropriate account to view sports content. 

Yes i had to look it up MVPD stands for Multichannel Video Programming Distributor.

Also it appears that the new discovery+ app says Sports Add-on required on all sports content  but as you clearly have the Sport in your discovery plus subscription you should be able to press Watch Now or Watch Live and view as before.

Have you tried this or simply got put off by the messaging ?

[Manatarms84]

Hi - mine stopped working as well - I spoke to BT last night and they said it was some issue on Discovery+ end and they were working on it - hopefully sorted today perhaps early on tomorrow at the latest from what they said