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zulu17
Distinguished Guru
Distinguished Guru
312 Views
Message 21 of 27

Re: Eurosport now available on Big Sport and VIP TV plan

I have been finding watching tennis rallies quite difficult viewing  on  the French Open Youview Eurosport HD coverage on a T4000 box , Is there some poor bitrate or compression being applied on this stream somewhere ?

The BT TV player eurosport HD  tennis catchup also seem s relative poor.

If I watch using Eurosport player on say my Tv app it is a much improved experience.

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StefanMc
Contributor
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Message 22 of 27

Re: Eurosport now available on Big Sport and VIP TV plan

I have also noticed this - trying to follow the tennis ball can be quite difficult due to the poor quality of the stream.  I'm not sure if this is applicable only to French Open coverage or other Eurosport content as well. Hope something can be done to improve it.

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zulu17
Distinguished Guru
Distinguished Guru
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Message 23 of 27

Re: Eurosport now available on Big Sport and VIP TV plan

well final day  of Roland Faros today and the qualityhasn't improved.

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jeannius
Aspiring Contributor
184 Views
Message 24 of 27

Re: Eurosport now available on Big Sport and VIP TV plan

Once again, I can't even see Eurosport. Using an Amazon Firestick I can get into the BT Sport App, which doesn't show Eurosport, but when I try BT TV which does, I can't even login. Error message ZJ999. I have Big Sport. Anyone know what this error message means? 

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zulu17
Distinguished Guru
Distinguished Guru
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Message 25 of 27

Re: Eurosport now available on Big Sport and VIP TV plan

@jeannius  looking at https://www.bt.com/help/fix-your-bt-error-code-problem

ZJ999 is listed with the advice

ZJ999

"Press Back all the way out of the app to the 'Main menu'."

 

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DarrenW
BT TV Expert
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Message 26 of 27

Re: Eurosport now available on Big Sport and VIP TV plan

@jeannius 

The BT TV app is only available in the UK.

You need to ensure the Firestick you are using an IP address located in the UK and not outside.

 

 

jeannius
Aspiring Contributor
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Message 27 of 27

Re: Eurosport now available on Big Sport and VIP TV plan

Thanks DarrenW.
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