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homerhotspur
Aspiring Expert

on ‎03-01-2021 21h48

993 Views
Message 1 of 2

Now tv - one month entertainment pass- add devices

I have subscribed for one month Now TV Entertainment. It has appeared automatically via the You view box but I cannot find any way of extending this to any other device as is meant to be possible. If I log in separately to Now TV itself, it doesn't recognise me as having a pass.

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1 REPLY 1
ozsat
Recognised Expert

on ‎04-01-2021 5h20

976 Views
Message 2 of 2

Re: Now tv - one month entertainment pass- add devices

I had a similar issue and found after contacting Now TV that I actually had two accounts with the same email address.

Although they said it was not possible they could see it had happened - most likely as the two accounts had different usernames.

@homerhotspurwrote:

I have subscribed for one month Now TV Entertainment. It has appeared automatically via the You view box but I cannot find any way of extending this to any other device as is meant to be possible. If I log in separately to Now TV itself, it doesn't recognise me as having a pass.

 

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Fibre 2 Unlimited using EE Smart Hub 2 with EE TV Box Pro (UHD/HDR) in IP mode.