<p>The BT Sport app closed on 12th October and has been replaced by discovery+. <a href="https://community.bt.com/t5/TNT-Sports-on-TV-Online-player/The-BT-Sport-app-is-closing-on-12th-October/td-p/2312034">Find out more about activating TNT Sports on the discovery+ app</a>.
Welcome to the BT Community and thanks for your post!
I'm sorry for the confusion around cancelling BT Sport. There isn't an option to cancel BT Sport online and you'll need to call us to arrange this. I can see that you've spoken with my colleague who has helped you out.