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Message 1 of 3

Cant upgrade tv package online or tv

Hi all 

Trying to upgrade to vip through my tv but keeps saying we are having trouble upgrading to your box , also tried in my bt and all it  offers is add ons . 

Any help from admin would be great 

Thanks 

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Message 2 of 3

Re: Cant upgrade tv package online or tv

The forum team are here to help when you've tried the contact centres and still not getting anywhere, give the Loyalty team a call on 0800 800150, they'll do the order over the phone for you, they might also know what's preventing you from regrading online.

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Message 3 of 3

Re: Cant upgrade tv package online or tv

Ok cheers 

Sorry 

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