Unable to cancel BT Sport without removing extra box

[mrj1985]

Hi

I'm trying to remove the BT Sport package off my account (don't watch it, and specifically requested NOT to have sport on my account), but I cannot remove it without cancelling my TV Everywhere Extra Box.

Is this a bug? Is this a sneaky way of actually getting an extra £16 per month out of me as you can't have the extra box (which I am paying £5 per month for) without paying £11 or so for a sport package that I have no interest in using and which I'll never use?

Has anyone experienced the same?

[zulu17]

If you were to cancel the BT Sport what TV  package will you be left with ?

[mrj1985 · Accepted solution]

Actually don't worry! I managed to contact someone about this and it turns out I'm not being charged for Sport (there's a discount on my account for the Sport package. Bit of a messed up account as I'm a TV triallist