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Message 11 of 18

Re: Broadband cable

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Ok thank you for letting me know. I will hope that some else you have tagged may be able to help.

Grateful for your response

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Message 12 of 18

Re: Broadband cable

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Ok thank you for letting me know. I will hope that some else you have tagged may be able to help.

Grateful for your response
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Message 13 of 18

Re: Broadband cable

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To be honest when I was a CST I rarely had to deal with stuff like that as it was always usually dealt with at Survey/Planning Stage.

As far as I can remember they can run cables over private property as long as:

They don’t need to access your land to do so.

The cable is a minimum of 3m from the ground.

The cable is 2m from any building. I assume that's to the side as well as above it.

The cable doesn’t interfere with an existing business  operation.

So they couldn’t put a cable 3m off the ground over an existing farm track where you’ve got Combine Harvesters coming in and out. Also it’s existing business operations. If say 10 years down the line you opened a grain store at the back of your house and trucks suddenly needed to access it you would still be liable for Repayments on a Network Rearrangement Order, aka you’d have to pay to have the lines moved or rerouted.

Also the business clause can be very difficult one. I remember years ago someone who owned a Hotel that overlooked the sea. Openreach put up a cable span between two existing poles, which then obscured said sea view. How much I don’t know, a standard Drop Wire 11/12/15 was about 5 or 6mm in diameter so it couldn’t have obscured it that much. The Hotel was complaining it affected their Business as guests couldn’t get a, ‘good’ sea view photo. 

Never did find out the outcome of it but the Hotel was threatening to take Openreach to court. Whether they managed to find a Solicitor willing to take on the case I don’t know.

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Message 14 of 18

Re: Broadband cable

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Many thanks for replying. We live in a semi detached house and a cable has been ran from a pole to our next door neighbours house. They have attached it to the soffit area of our neighbours house and it runs along the front of ours to get to theirs. My concern with it being so close to the side of house is that it would be in the way of things like ladder access to get soffits or gutters cleaned or if we needed to have scaffolding for any reason. Maybe I am being unduly concerned though.
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Message 15 of 18

Re: Broadband cable

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As stated in the original reply , this has  nothing to do with BT , even if the ISP your neighbour is using is BT , a neighbours drop wire just being close to your property isn’t reason enough to have it moved , it would have to be interfering with something like the opening of a window  for example and then it can be a case of careful what you wish for, if the existing serving pole location means the angle of the wire  to your neighbour is always going to cause the wire to be close to your property ( I’m sure the location of the fixing on your neighbours property wasn’t chosen just to aggravate you but was the most appropriate one to allow service from the pole  ) then if it was necessary for Openreach ( not BT ) to relocate the wire away from your property because you had a valid complaint, (even that assumes it’s Openreach , there are dozens of other providers that use Openreach poles as with the OP , it was You Fibre not Openreach ) then  solution is often a new pole placed outside your and your neighbours houses  so the angle the wire approaches your neighbours house is changed by ‘bouncing’ off this new pole , so you get the wire moved away from your house at the expense of a new ‘feeder’ pole placed  in the footpath outside your and your neighbours houses 

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Message 16 of 18

Re: Broadband cable

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Thanks for replying. Am not trying to be awkward about it, was just wanting to make sure it has been done properly to avoid any future roof access issues. Am grateful for your comments and thoughts.
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Message 17 of 18

Re: Broadband cable

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I appreciate you are not being awkward, I’m just presenting a potential outcome ….but as stated if there is a genuine issue with the placement of the dropwire for a neighbours service, that Openreach (assuming it’s Openreach) are  responsible for ,  often the ‘cure is worse than the disease’ replacing a potential issue ( like possible interference should the guttering need work ) to something clearly worse , a new telegraph pole that the complainant sees every day outside their window irrespective of the gutters needing work , obviously I’ve no idea if this would be the case here , just something to be aware of …in that situation, a request to go back to how things were by removing the pole and replace the neighbours wire as it was , wouldn’t be entertained…it’s just food for thought

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Message 18 of 18

Re: Broadband cable

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Very insightful and appreciated (yes it was Openreach that installed it yesterday).