<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Re: Broadband forum names, 'BT fibre broadband' and 'ADSL/copper broadband', FTTC not obvious
'BT Fibre' can be interpreted like full blown fibre. 'BT Fibre & Fibre Essential' would at least be better. Since hybrid connection customers bought into the package titled 'Fibre Essential'. It removes ambiguity. It helps more direct people.