Forum Help
cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 
LindaW2
Beginner

on ‎10-07-2023 18h04

849 Views
Message 1 of 3

Cancelling BT contract for parent with Dementia

My mother has Dementia and has moved into a care home, we are about to complete the sale of her property, how do I cancel her BT phone line and broadband without incurring charges, I have power of attorney

Reply
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎10-07-2023 18h33

838 Views
Message 2 of 3

Re: Cancelling BT contract for parent with Dementia

I have asked forum mods to help as you have POA. mods will post here



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply
JohnC2
Moderator-Retired

on ‎10-07-2023 19h07

818 Views
Message 3 of 3

Re: Cancelling BT contract for parent with Dementia

Hi @LindaW2, sorry your mum has had to move into care. We'll be happy to help you get the account closed. I sent you a Private Message so you can get in touch with the Mod team for help with this.

Thanks

John

Reply
Top