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2,331 Views
Message 1 of 52

Price rise.

How come BT gets to put the monthly cost up 10% ?

51 REPLIES 51
2,325 Views
Message 2 of 52

Re: Price rise.

Because Ofcom did away with inflation linked price rises allowing the ISPs to increase as they see fit as long as they tell you what it will be when you take out your contract.

Statement: Prohibiting inflation-linked price rises

Protecting consumers from uncertain and volatile inflation

2,315 Views
Message 3 of 52

Re: Price rise.

I am out of contract. About to go up to £49 a month for 30Mb including DV. Is that alright?
2,311 Views
Message 4 of 52

Re: Price rise.

It’s exactly the reason I switch ISP every two years. The annual price increase is little more than an insulting joke in my worthless opinion.

2,307 Views
Message 5 of 52

Re: Price rise.

If that is what BT want you to pay then that is right.

If you are out of your Fixed Term Contract you will have lost any discounts from the "full" price of the package that you may have had and BT can increase your package cost to what ever they want because you are no longer in a Fixed Term Contract.

It is up to you if you want to pay it or move to another ISP or enter a new Fixed Term Contract with BT which may bring that price down.

 

2,305 Views
Message 6 of 52

Re: Price rise.

Broadband goes up by £4 end of March for BT broadband 

Yours is increasing because you're renewing as a existing customer 

Shop around 

2,287 Views
Message 7 of 52

Re: Price rise.

@Kodikid 

I’m still going to wait until the end of March to see what the new financial year offerings will be. I can literally guarantee that the low prices some ISP’s are currently offering, will remain the same for new customers irrespective of the annual price increase. New customer pricing rarely moves because if everyone was forced to pay the ludicrous annual increases, eventually most households would be forced out of broadband altogether. The whole system is sick.

2,275 Views
Message 8 of 52

Re: Price rise.

All major providers put up prices annually, Ofcom outlawed increases based on CPI + % , so with the exception of Sky , they all raise prices £3 or £4 on broadband each year , that’s not unique to BT .
Sky are different in that the still put prices by by a similar amount but allow customers to leave penalty free if they advise Sky that they reject the increase and then switch to someone else within a short period after the increase is announced.

BT Essential broadband (40Mb , sold as 36Mb ) is currently £25a month , that price is for new customers, when I recently renewed I was (after speaking to BT ) offered pretty much the new customer price for my F2 broadband, but it goes up in early in the year , as do all the major providers .

2,270 Views
Message 9 of 52

Re: Price rise.

@iniltous 

You are obviously correct in everything you’ve said. Fact is though, the baseline broadband charges for new customers have barely changed in the last few years. It’s only those folks who never renegotiate their broadband/phone package or never switch that end up paying a stupid amount of money every month. I’m paying just £2 a month more for the same broadband speed as I was paying 3 years ago.

2,261 Views
Message 10 of 52

Re: Price rise.

As people have said…move.

I initiated a move to Sky as they wouldn’t give me a sensible price.  The move subsequently fell through because Sky screwed it up, but in the meantime it provoked BT into offering me a sensible price.  I’m now paying 45% less than I was and for double the speed.