Time to go

[WSH]

Well, I finally got tired of BT milking us long term customers so I’m scheduled to switch to Sky next week.  I might be back in a couple of years.  (That’s if Sky are as greedy as BT.  They were last time I was with them, nine years back).  Anyway, guess this is so long and farewell.  (OK, stop cheering).

It’s been interesting on here and before I go, I’d like to offer a big thank you to the regulars.  Particularly thanks to Licquorice, Keith Beddoe (wherever he might be now), jac_95, pipincp, iniltous and 36ulw.  I’d also like to thank the old mod team too.  They were a useful bunch, (and sorted one or two things for me), even if they did slap my legs a couple of times.*

The level of technical know-how on here has been superb.  I’m going to miss it as Sky’s forum is,…shall we just say, somewhat less enlightening.

Once more, so long and farewell!

*Which reminds me, I really must read the forum rules sometime.

[TimCurtis]

@WSH 

Sorry to see you go but no reason to leave the forum though.

BTW Keith passed a short while which was very sad news.

[Crimliar]

I will put money on BT making you a far better offer as soon as you put the transfer request in.  Just the one thing, personally I'd steer clear of Sky, historically I've just spent too many hours sorting out issues with their equipment (none of it my own).

[Carlusha]

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@TimCurtiswrote:

@WSH 

BTW Keith passed a short while which was very sad news.

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Oh, my. A really knowledgeable fellow who provided lots of valuable help both on the forum and by PM.

I thought he was quiet. Will be missed.

[WSH]

@TimCurtis  Yes, I suspected as much.  Shame.  He'll be missed.

@Crimliar   My own fault really, as I've been out of contract for about 5 years now and let things slide for one reason or another.  I won't sit in a queue so I can have the privilege of begging retentions for a half way decent price.  I doubt very much if they can better the deal Sky have offered anyway, (and their tele has always been better).  The request has already gone through and no better price has been forthcoming, so it's a bit late now.  The switch goes through on Monday.

Oh, and a note to Retentions.  Whoever this third-party bunch of numpties are, the ones that keep phoning me, I hope you’re not paying them much.  They can’t even be bothered to leave a message on the answer phone identifying themselves and, in this day an age of people not picking the phone up unless they recognise the number, they’re totally ineffective and about as much use as a chocolate teapot.  I only know they work for you as a “who-phoned-me” site identifies them as such.  Lots of people complaining about them as harassment on there too.  Not a good advert for BT.

[Kimberlin]

@WSH 

I genuinely hope your switch goes well.

As for Retentions, well what you’ve mentioned I’ve mentioned myself several times on this forum. It’s just plain disrespectful to phone someone several times a day without even leaving a message. I ended up blocking their number. I just found it easier to switch without me wasting my breath on the phone.

[Crimliar]

I think I've mentioned previously that my own dealings with retentions were not good, and if I'd know what a mess getting the discounted price I was offered by email was going to be, I'd probably still have left.  I think it was the refusal to accept - even with evidence - the offer I'd been given, the here's an equivalent deal than even someone with an "F" in mathematics would realise was not equivalent, and to top it off the attempt to "upsell".

I've had some roles in the past that had an element of sales, and personal experience (of others on the team) would suggest that treating customers like gullible idiots is never a good idea!

[36ULW]

This is a Customer to Customer Help Forum. It’s not an Airport so there’s no need to announce your Departure.

[Anonymous]

@WSH 

Sky's service is fine but a large percentage of their Max routers are pants. Easier to replace with an SR203 model from Ebay if you too get a duff one.

They gave me a £20 Amazon voucher after contributing to their forum for a month. 

[WSH]

@36ULW  but it is the lounge.

What, you'll not miss me?  I'm hurt.  Ha ha ha...

Anyway, you've posted some useful info in the past, so I thank you for that.  (And, for what it's worth, I will miss you).