@fatbadger442
According to the
https://www.bt.com/bt-plc/assets/documents/about-bt/policy-and-regulation/our-governance-and-strateg...
There are a lot of ways to get in
touch, but it’s probably easiest to
ring us or chat online. If you email or
write a letter, it might take us up to
ten days to get back to you.
So there is an email address for consumer relations within that document that seems to have last been revised in June 2025.
