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Message 1 of 2

Will US 'Unsubscribe' change affect BT and UK companies?

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Just noticed  a BBC news article, US 'click to cancel' rule to ban subscription traps

A quote from that article:


"Under the new rule, businesses will be banned from forcing customers to go though a chatbot or an agent to cancel subscriptions that were originally signed up to using an app or website "

 

Though obviously that is the U.S. and not here, the trend could be interesting.

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Message 2 of 2

Re: Will US 'Unsubscribe' change affect BT and UK companies?

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Of course this is a rhetorical question not needing an answer.