email spammed - now can't send

[ERS1]

Hello

My bt connect account was used by spammers to send out bulk mail. I fixed that I think - by changing password - but am not able to send out emails - though can receive them.  Please can someone help and explain what I should do to get the bt (365) a/c unblocked? I have tried disconnecting from router hub but that hasn't helped.

Thanks for any suggestions.

[gg30340 · Accepted solution]

If you are a BT Business account holder you will need to post on the BT Business forum

https://business.forums.bt.com

[ERS1]

Thank you