2FA on sub account

[Frogmodem]

I have several sub accounts and have set them up via MyBT. Will the 2FA setting apply to those as well as my main emai?

[Peter_W · Accepted solution]

Good morning @Frogmodem.

Two factor authentication is linked to your BT ID, not individual email addresses. 

When you enable this in My BT, it applies to your main BT ID login and any email accounts managed under that ID. 

Therefore if your sub accounts are still under your main BT ID, rather than gifted, they will be covered by your 2FA settings.

Any 2FA prompts will go to the contact details you set up (your mobile / email), even if someone is accessing a sub account.

Peter

[Frogmodem]

That's very useful information - thanks!  I have never been asked to confirm a 2FA code and neither have the users of the sub-accounts.  We always use the same devices, so is that the reason?   

[Peter_W]

@Frogmodem Two factor is an option I believe, so if you've not turned this on then it won't enable this feature. 

If you were to enable this in the account settings, it would then send them to the main contact email registered on the account.

Peter