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Message 21 of 23

Re: Im unable to enter email address when trying to compose and send an email. I can receive and rep

This problem has started for me today for the first time. There was a Firefox update shortly before but that might be coincidence. When I start entering an email address for sending, the possibilities ( with e.g. name(s) and email address(es)) appear in a box drawn presumably from  Contacts, But when I click on the right choice the details disappear leaving a red box with the letters I have typed and an x for deletion. That is the same result as if you type in letters for a contact which does not exist.

I have checked Settings and the box for auto-filling contacts is ticked. I am using a Windows(11)  laptop.

If I compose an email using on my wife's Ipad I the auto-filling works fine.

Much appreciate any help in solving this.

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Message 22 of 23

Re: Im unable to enter email address when trying to compose and send an email. I can receive and rep

For info if it helps, I took the Firefox update on the 13th Jan and sent loads of emails successfully up until yesterday morning 16th Jan, noticed last night and this morning the problem began.

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Message 23 of 23

Re: Im unable to enter email address when trying to compose and send an email. I can receive and rep

  • That was exactly what happened to me Tge problem did not occcur on the day of the Firefox update but 3 days later starting January 16 th and in 17 Have yet to try again this weekend 
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