Usual Password Disaster BT

[dave2951]

Yes reported to Police and engineer coming today.

[Christopher_G]

Thanks, @dave2951 

Let us know how the engineer visit goes, please.

Chris

[dave2951]

ok

[dave2951]

As promised update Engineer attended pleasant bloke but man of few words, asked when I first had a issue then tested old Box removed it replaced it. I asked if he spotting anything and he said it could have been anything and off he went. Connection went down again this morning for a few seconds and returned will  have to watch.

[chrisjp]

When you say your connection went down again, did the blue light on your hub change colour? If so, to what? Was it flashing purple or steady orange?

[dave2951]

Did not have chance to check came back on again.

[Lesley_W]

Thanks for the update @dave2951 

Did the team who organised the engineer visit say what the next steps would be if this didn't resolve it?

Lesley

[dave2951]

No never spoke to anybody organised it on line.

[Lesley_W]

Are you still noticing drops in your connection since the engineer visit @dave2951?

Lesley

[dave2951]

twice today.