@itphonehomewrote:
Sorry I maybe didn't make myself clear - yes by changing the view the emails appear no problem - BUT regardless of which view I leave it on at logout it ALWAYS reverts to 'attachment view' on my friend's computer when she logs back in (This doesn't happen on my account on my computer, where the selected view 'sticks' - nor should it happen according to BT support. They were stumped too!)
The thing is my friend is 87 and has been used to just logging into Webmail and seeing her emails in front of her. Having to constantly change the view to see them is complicating things for her unnecessarily. She actually does well at her age to negotiate logging into Webmail at all.
As I say I've set her up with MS Outlook so with one click on the desktop it's open and her emails are there.
The point is that she's always used Webmail and it has always behaved predictably. Now, for no good reason it doesn't.
@itphonehome Are you sorted now? Someone else seems to have jumped on your topic and the Mod is helping them!
