I have had problems with our BT TV remote using up batteries.
I put in new (Duracell) batteries at the start of March and today they are dead - haven’t even last 3 weeks! This has now happened a few times and I’m not certain if this is a ‘set-up’ problem or a hardware fault with the remote.
Has anyone had similar problems which have been resolved? Thought I would ask the community before wasting several hours of my life trying to get through to technical support.
We have the BT TV Box Pro.
It sounds like you've got a dodgy remote because we're still on the original set of batteries and we've had it over a year now
@DocCL I've had mine over a year, only just on the 2nd set of batterie's.
Obviously a lot will deped on how much you use the remote.
it could be a button stuck down or bluetooth constantly hunting. Try a reset of the control as detailed here Reset your BT TV remote | BT Help
I have a different remote, but found a similar link to the one you shared. I have now done a reset and paired again….. but I guess I’ll have to wait another month to see if the problem goes away. If not, it’s off to technical support.