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25-03-2024
12h45
I have had the BT Wifi Disc for over a year now with no issues but this morning when I switched it on the light went from purple to flashing red. I rebooted it - no luck. I have also re-c...
07-08-2021
10h40
1 Kudo
I have BT Fibre broadband and I was wondering if anyone has switched the kit they get from BT for either of the Google Wifi options? I'm not really bothered about faster speeds, it's the range w...
Show results in replies (5)
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Thanks so much - the Google Wifi puck now connects to the internet and the wifi is great. H...
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Bear in mind the Google Nest Wifi doesn't have a modem so unless you have FTTP (full fibre to y...
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Not tried it but Google Nest Wifi creates a mesh wifi network where you place the other units a...
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Just connect the fibre ONT to the Google router WAN port instead of the BT Hub. You will n...
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For some reason my Google router won't connect to the Internet and I have the same set up
06-05-2024
8h49
Hi, hope someone can help. I am trying to connect the Netgear Nighhawk Wifi Router to replace the BT hub. After connected to the BT modem, I can see the wifi showing NetgearXX, then I have input t...
Show results in replies (9)
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@3465TYPwrote: So now I only need to connect my PC to Netgear, using the cable not wifi. Then&n...
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No worries, this is a very good question. My husband wants to change to this Netgear wifi router b...
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...sing the cable not wifi. Then enter into browser address bar 192.168.1.1. I don't event need to c...
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Thank you. It is a new Netgear Nighthawk Pro Gaming 6-Stream Wifi 6 Router (XR1000).&n...
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Thank you. Yes, this is the openreach modem I have. At the back of the Netgear Wifi R...
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...ot wifi I will not do this: BT modem (the openreach one on the wall) > using cable > c...
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...uspect that the OP is trying to set up the Nighthawk with his PC or laptop connected to it by WiFi. T...
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...he current BT router in, the wifi works again. Netgear asked me to connect to routerlogin.net a...
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@imjollywrote: are you using a pc connected by ethernet to the router? if so enter 192.168....
13-08-2021
15h13
Hello, I have bought the latest Google Chromecast which has Google TV and installed the BT Sport app. It states it supports 4K content etc and I have set the dongles display settings to be 4K 60Hz....
Show results in replies (9)
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Just to close this one off - Google's update to Android 12 on the Google TV 4K device has fixed t...
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Casting BT Sport Ultimate to Google TV is no longer possible, due to a different firmware issue o...
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Unfortunately there's a fault with all Chromecast with Google TV devices at the moment that p...
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I'm having an ongoing conversation with the Google support for Chromecast, who are e...
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Any update from Google on the fix, perhaps Google can be chased as people are paying for access t...
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Are BT/Google working on a fix for this or do I need to buy another device?
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chromecast-support@google.com
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Do you know the best way to report to Google? This started being an issue more than a year ago a...
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...ith Google tv was released!! I can watch 4k hdr movies on Google tv, Prime and Netflix perfectly fine.
25-08-2021
21h27
Dear BT and community, a lot of our App users are reporting that they can't load parts of our App that are hosted on Google Firebase Storage (https://firebasestorage.googleapis.com). All affected u...
Show results in replies (4)
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Posting this again, as although posted before, it is marked as answered which may be preventing BT ...
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The "site" is an official google API and a Google-owned domain. Bit sad to see they are blocking i...
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...reviously reported and fixed suggests that access to the Google cloud infrastructure does meet the "genuine a...
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Thank you. I reached out to the email address and they confirmed this morning that they are no long...
21-01-2023
10h46
Been playing with my new dong-a-long (one for you Chuck Berry fans) for a few days now and have a few comments on the built in BT Sport app. Been mainly using it for Heineken Cup rugby catch up and ...
Show results in replies (3)
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...he one big miss from the Chromecast dongle of course is the All4 app which I understand is down to Google...
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...ontrol the play bar to Play/Pause/FF/REW/Skip. Do Google have a "Style Guide" for app developers t...
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There are 2 ways to provide stills when seeking through the timeline: - the player can download f...
12-05-2023
8h38
My BT Smart Hub2 has been working fine for a few years but recently strange things are happening with the wifi connection. A couple of times a day, some devices (phone, laptop) lose wifi connection b...
06-03-2024
18h54
Can I have an 8 digit pwd which is all capital letters as my wifi pwd I need to be able to use my ptrvious alexa pwd so the setup with her is auto and that means using the same password that I used w...
07-06-2024
5h54
...earest BT/EE WiFi hotspot/s according the checker. Am I connected to a mast (there are none in the immediate area) or am I using a neighbours router in the immediate vicinity somewhere? Also how safe i...
09-02-2023
13h37
Is it possible to connect a BT digital phone to a Google Wi-Fi mesh that does not support WPS?