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18-06-2021
14h00
1 Kudo
Digital Voice is our new home phone service that makes keeping in touch with loved ones even better. As our homes become more connected, we're combining our technologies onto one smart network to g...
05-05-2022
17h14
I was promised a Battery Back up unit in February after our transfer to Digital Voice (unsought but compulsory on recontracting) went badly and we were without service for 13 days. I was p...
16-08-2024
16h22
Hope this is the correct forum.If not please move it and let me know where to find it. BT are activating Digital Voice on my line on Monday.I would like to buy a back-up battery incase&n...
19-11-2024
10h36
...I had to sign up for digital voice when I moved over a few years ago thinking the copper cable would still be working for a while. But they immediately stopped service on the copper cable, and l...
05-12-2024
11h13
We have had full fibre and digital voice for about 18 months with caller display working exactly as it should. Then we had a major power cut (transformer in the field opposite blew) and after h...
19-02-2022
12h00
1 Kudo
I have managed to delay my switch over to Digital Voice until I can be provided with a battery backup. This is because my wife is vulnerable and in the event of a non medial emergency I need t...
12-12-2023
14h41
Hi there I am looking to switch my father to BT fibre but when I get to the phone part it is wanting to charge him £85.00 for the battery backup power. I thought these were suppose to be free for t...
21-01-2022
17h44
I am in contact with my MP about the Digital Voice change over and advice from BT to ring 999 in the event of me needing non medical help. This solution was offered by BT Customer Services in t...
20-03-2025
18h37
...ut, I noticed in the process of making the order BT offer a Battery Backup wich keeps the Digital voice powered for an hour, it also states that it come with a digital voice phone is this a solution&n...
21-11-2023
15h04
We provide a Battery Backup Unit (BBU) to our vulnerable customers with Digital Voice, so their Hub can still receive power when there’s a power cut. This is so you can still make e...
11-08-2023
8h54
1 Kudo
With the move to Digital-only imminent, can anyone tell me where we are on provision for emergency calls during a power outage, in locations where mobile signals will not support an indoor call to 9...
