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Subject Author Posted

Receiving Emails - ( ‎05-06-2026 6h00 )

General email queries
I receive a lot of emails in my BT mail box, mainly junk, every day, most of them are deleted, yet ...
Bomber
‎05-06-2026 6h00

BT Cyber Threat Protect - Adversely affects instal... - ( ‎04-06-2026 19h33 )

Broadband Extras & Apps from BT
Since the upgrade of Norton to BT Cyber Threat Protect (done automatically, not at my request) I'm ...
Graham07
‎04-06-2026 19h33

Phone not ringing - ( ‎04-06-2026 19h14 )

Home phone including Digital Voice
My dad’s home phone (set up for digital voice) has started ringing once and then going straight to ...
Cathsta25
‎04-06-2026 19h14

Random incoming mail goes into "sent" Any fixes? - ( ‎04-06-2026 15h58 )

Webmail
I have been getting random incoming mail messages (including known contacts) going into the sent "s...
Mr-Muddy-Paws
‎04-06-2026 15h58

Call centre guides - ( ‎04-06-2026 15h27 )

BT Mobile
Do the call centre "guides" actually have access to any account query you have previously called in...
Mr-Muddy-Paws
‎04-06-2026 15h27

Any way of viewing historic incoming call history ... - ( ‎04-06-2026 12h48 )

Home phone including Digital Voice
Hi all, Any way of viewing historic incoming call history from February? Many thanks
Nimbus1
‎04-06-2026 12h48

Change 2FA delivery method? - ( ‎04-06-2026 4h48 )

Broadband Extras & Apps from BT
Hey all, On the my BT app, is there anyway to change the 2FA method so it sends a code to email in...
Ryanm353
‎04-06-2026 4h48

Norton Internet Security - ( ‎16-05-2026 13h08 )

Broadband Extras & Apps from BT
I got an e mail from BT saying that I could activate Cyber Threat Protect as part of my broadband p...
Jacqueline3
‎16-05-2026 13h08

Trouble connecting devices on your new BT Smart Hu... - ( ‎24-04-2026 10h50 )

BT Devices
If you’re having trouble connecting certain devices to the main Wi‑Fi network (SSID) on your new BT...
Chrissy_G
‎24-04-2026 10h50

For info - Sky Cinema Animation - ( ‎10-04-2026 13h36 )

EE TV & YouView
I see that EE TV channel  web page was updated yesterday to say On 30 April, Sky Cinema Family and...
Distinguished Guru zulu17
‎10-04-2026 13h36

EE Remote Problems - ( ‎26-03-2026 9h06 )

BT Devices
  I have two Hisense TVs. One is connected to a Pro hub, the other to a mini hub. As far as ...
StevieR12
‎26-03-2026 9h06

Securing your email client - ( ‎19-03-2026 9h30 )

General email queries
Soon, BT Email won't support older, insecure methods of connecting to our email servers. We're ...
JordanTA
‎19-03-2026 9h30

Changes to Netflix on our TV Recordable Box and TV... - ( ‎26-01-2026 9h47 )

EE TV & YouView
From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and ...
JordanTA
‎26-01-2026 9h47

Thank you for blowing The Ashes result on catch-up... - ( ‎28-12-2025 11h08 )

TNT Sports on TV, Online player or App
Another poor mistake on Discovery+ today... I love cricket but not enough to stay up all night to ...
gomezz
‎28-12-2025 11h08

Unable to dismiss privacy policy popup - ( ‎15-12-2025 16h07 )

EE TV & YouView
If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable ...
JordanTA
‎15-12-2025 16h07

Banhams - ARC GPRS Fault - ( ‎08-12-2025 14h17 )

The Lounge
We have experienced repeated faults with our Banham's home security system that relate to the BT Mo...
dvanliew
‎08-12-2025 14h17

First copper exchange closed - ( ‎26-11-2025 14h59 )

BT Fibre broadband
https://www.openreach.com/news/openreach-hits-digital-milestone-with-deddington-exchange-closure/ ...
Distinguished Sage licquorice
‎26-11-2025 14h59

Captcha to sign in for e mail - ( ‎06-10-2025 15h36 )

General email queries
This started on my lap top today and has already produced situations whereby the small and often bl...
mick60
‎06-10-2025 15h36

Old BT Email app usage - ( ‎26-09-2025 12h41 )

BT Email app
Many customers are still using version 24 of the BT email app. V24 on iOS has now been blocked; t...
JordanTA
‎26-09-2025 12h41

Port 31337/tcp accessible on an nmap scan, but no ... - ( ‎20-07-2025 12h22 )

Home setup, Wi-Fi & network discussions
Hi, just wondering if this is normal for BT, I have heard that Sky use this port for maintainence a...
riplamin
‎20-07-2025 12h22
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