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Subject Author Posted

digital phone software update - ( ‎18-03-2024 10h07 )

BT Devices
My digital phone keeps saying it cannot update software but when i check it says the software is up...
bermange
‎18-03-2024 10h07

Downloading folders from mailbox - ( ‎17-03-2024 17h35 )

General email queries
Hello.  Is it possible to download a folder from my mailbox to a USB Drive please as I need to save...
suffolklad
‎17-03-2024 17h35

Print long list - ( ‎17-03-2024 16h52 )

General email queries
The new webmail gives all the recipients of a message as a long list at the side (when you click th...
Frogmodem
‎17-03-2024 16h52

BT tv box won’t switch on - ( ‎15-03-2024 19h18 )

EE TV & YouView
Hi!  A few minutes ago, the second BT box only showed a red light. It wouldn’t switch on with ei...
Its-a-sin
‎15-03-2024 19h18

BT Reward Card: Not Issued - ( ‎15-03-2024 18h17 )

Bills & Packages
I claimed my BT Reward Card, part of my package on 11-Dec-23. This was acknowledged. However it sti...
Derek55
‎15-03-2024 18h17

I wish the EE TV Box Pro would just pass through a... - ( ‎14-03-2024 10h26 )

EE TV & YouView
First thing I'd say is that I think overall the experience of the EE TV Pro Box is good, I've had i...
naylor2006
‎14-03-2024 10h26

Can't send genuine information in my emails - ( ‎14-03-2024 7h56 )

General email queries
I keep getting this message when trying to send genuine emails   Sorry your email could not be de...
alandeans
‎14-03-2024 7h56

(6-1-1-1) ID (6577B7320B3EDF42) - ( ‎13-03-2024 21h11 )

General email queries
I try to send an email but get this error message  (6-1-1-1) ID (6577B7320B3EDF42)   Any thought...
Browndog2
‎13-03-2024 21h11

I have been able to access Call Protect on numerou... - ( ‎12-03-2024 20h00 )

Home phone including Digital Voice
I have been able to access Call Protect on numerous occasions but since 29th February 2024 I have n...
JohnN59
‎12-03-2024 20h00

BT Cloud backup multiples of same files - ( ‎12-03-2024 11h20 )

Broadband Extras & Apps from BT
Hi. I noticed that my online BT backup seemed to taking up about 22% of my 1k GB allowance so open...
AJW1100
‎12-03-2024 11h20

Error 553 and 550 - system administrator undeliver... - ( ‎12-03-2024 10h53 )

General email queries
12 Mar 24 Receiving system administrator undelivered messages since 11 Mar 24 Initially:  Sorry yo...
poacher2
‎12-03-2024 10h53

Re: Xbox Ultimate Game Pass Issue - System down do... - ( ‎11-03-2024 20h02 )

Bills & Packages
I'm having the same issue to. How do I resolve this please?
anitajaynep
‎11-03-2024 20h02

New email logon screen - ( ‎11-03-2024 9h55 )

General email queries
After entering my username there is no longer an option to view the password before logging on.   ...
peejayess
‎11-03-2024 9h55

BT webmail not displaying messages on my PC - ( ‎10-03-2024 14h49 )

General email queries
Hello For some reason my PC (Windows 10) will not show the messages in my Webmail (email.BT.com). ...
ant123
‎10-03-2024 14h49

Xbox Ultimate Game Pass Claim issue - ( ‎09-03-2024 8h54 )

Broadband Extras & Apps from BT
Hello Going though all the steps of going to my products however it will not access both acounts c...
ffmorton
‎09-03-2024 8h54

Unable to sign up for Apple TV trial - ( ‎08-03-2024 14h06 )

EE TV & YouView
I'm trying to sign up to the 3-month Apple TV+ trial but each time I click 'Buy me' I'm taken to a ...
beloperone
‎08-03-2024 14h06

PST files backing up to BT Cloud - ( ‎08-03-2024 13h27 )

Broadband Extras & Apps from BT
Hi I'm getting a message multiple times during the day about BT cloud not supporting .pst files as ...
niagh01
‎08-03-2024 13h27

Re: Xbox GamePass - ( ‎08-03-2024 11h36 )

Bills & Packages
Hi.   I am having a similar problem. I had the Gamepass Ultimate with BT for a while as part of ...
pc99mk
‎08-03-2024 11h36

Unlink Now TV Account - ( ‎07-03-2024 21h56 )

TV Content including TNT Sports
I cancelled BT TV a few months ago but for some reason it hasn’t removed the account link to Now TV...
BehindTheGeek
‎07-03-2024 21h56

Please help to activate Game Pass - ( ‎06-03-2024 19h24 )

Bills & Packages
Same issue here. Website is still reporting the same error that it is down for maintenance. It's ob...
wildyman
‎06-03-2024 19h24
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