Openreach hold the wrong data about my house - everyone on my street except me will get an upgra

[imjolly]

ok but what cabinet number did it say when you entered your address in link I posted?  try a neighbours address and see if they are on same cabinet

[stubz88]

Also you say I should order Fibre. I cannot order Fibre. BT will only let me order copper based plans

[stubz88]

Everyone on my street connects to the exchange which I can see from my window. I have tried all ten addresses ours is the only one with this issue.

[imjolly]

the speed I quoted and as I posted is fibre to the street cabinet and copper from there to home.   you cannot get fibre from the exchange so must be connected to cabinet for FTTC.  so try again and see if they are also connected to same cabinet as you

[stubz88]

How many times THERE IS NO STREET CABINET. 

Every other home's data says it connects to Exchange only. I cannot order fibre broadband because BT knows it cannot supply it because there is no infrastructure for it. 

Why can you not understand that the information on site for my address is wrong? I can see the exchange I can see the copper wires. There is no cabinet. I live  in the middle of nowhere in scotland. If I try and buy from BT they quote 3mbps because that is all you can get from a copper wire to an exchange I walk past twice a day. 

[imjolly]

I am sorry but this is pointless so the only way you are going to make any progress is to select an ISP and place an order and if something wrong with your address and openreach database then get your selected ISP to raise an ORDI with openreach to get it corrected

[iniltous]

I can’t really see the problem , you can order FTTC , that’s unlikely may be incorrect data , but no ISP has different data so an order should be possible .
If , as you state , FTTC isn’t available then that’s not your problem , the tech turns up , states you are what’s called an E/O line ( exchange only , no cabinet ) and the order is cancelled or you are offered SoTAP (ADSL) , if the speed from that is unacceptable you refuse and you are no worse off that you are now

[stubz88]

If "no ISP has different data" Why can I order fibre from Sky but only SoTAP from BT?

[imjolly]

then  place order with SKY for fibre broadband and see if they deliver or cancel

[iniltous]

If Sky FTTC is available, it’s because the BTW checker site shows it as available, if BT are not also offering FTTC yet , it could be the BTW backhaul required to get from Openreach FTTC equipment into the ‘BT’ network isn’t available , BT use BTW backhaul, perhaps Skys backhaul is available, Sky don’t they use BTW they use their own backhaul at the headend exchange.
As stated , order Sky , if you are correct and FTTC isn’t available ( even though Openreach and BT Wholesale say it is ) the order will not progress very far , if  FTTC gets installed, you were wrong and BT simply haven’t yet got the capacity ( backhaul ) to connect Openreach’s FTTC equipment at the head end exchange, in effect OR are ready , before BT / BTW were ready , Sky were ready with their backhaul, hence the availability shown for them