HBOMax

[keitht8351]

Did anybody actually get information sent to them by BT about the change?  I only knew about it from various social media platforms.

[pottyperson]

Yes, the last message about 45 minutes ago (after I had processed the change notified weeks ago).

[zulu17]

I suspect that direct communication from  BT or EE to customers has varied according to to what subscriptions  and what equipment they have. Some seem only to have received direct communication yesterday after the change was effective.

On screen information about the change and promotions have been broadcast for sometime although they didn’t contain guidance as to impact on customers contract or services.

[pottyperson]

All I had to do was install the HBO Max app and sign in with the identical details to those I had been using with Discovery+. Dead simple as it happens, though I agree it would have been helpful if that had been spelt out beforehand.