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4g Mini Hub Network drops to 3g

Hello I have a BT Mobile 4g mini hub, all is going reasonable well except when one of us is playing PlayStation online and the other person is watching a programme on BBC iPlayer/ Netflix/ any streaming. As soon as this happens the network light on the mini hub turns green (which is meant to mean 3g only connection) and speeds drop to 3-5mb.. There is still internet connection but it's so slow none of us can do anything. As soon as Netflix or BBC iPlayer etc is closed down the network light returns to blue and speeds return back to normal 20+mb. A hub reset sometimes fixes this for a short time before it happens all again. Can't get an answer at all

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