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McG
Contributor

on ‎13-11-2021 0h07

575 Views
Message 1 of 3

900mb customer 2.4 and 5ghz issues

Hi,

I recently upgraded to 900mb line, I've read that the bt smart hub 2 does not support splitting ssid into 2.4 and 5ghz networks...is there a new hub that allows this? 

The probem is, I need the 2.4 for things like smart light bulbs and ring doorbell, but want my laptop and phone using 5ghz for the speed....however my phone and laptop constantly change between the two bands which is really frustrating...

Any solution other than a new router? 

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎13-11-2021 12h28

520 Views
Message 2 of 3

Re: 900mb customer 2.4 and 5ghz issues

there is no new BT hub which allows you to split the networks.  it is your devices which are deciding which network they connect to not the hub

if you want to to split networks need a new third party router



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Les-Gibson
Guru

‎13-11-2021 12h44 - edited ‎13-11-2021 12h46

514 Views
Message 3 of 3

Re: 900mb customer 2.4 and 5ghz issues

The cheapest way is to disable one or other of the bands on the hub (it doesn't matter which) and connect something like a wi-fi repeater, connected in access point mode, to the hub via an ethernet cable to replace the one you disabled. You'll then have two different networks with two distinct SSIDs