on 21-03-2021 12h17
https://bt.com/DVequipment tells me I need to text 61998 to order a new digital voice handset, with no alternative method provided.
But my mobile network operator doesn't support SMS shortcodes. Is there an alternative "long" number I can text?
on 21-03-2021 15h00
0800 800 150
on 21-03-2021 15h06
@rherring wrote: https://bt.com/DVequipment tells me I need to text 61998 to order a new digital voice handset, with no alternative method provided. But my mobile network operator doesn't support SMS shortcodes. Is there an alternative "long" number I can text?
I can't see how this works unless you have a BT Mobile, there is nothing to associate your details to the text.
on 22-03-2021 10h39
>0800 800 150
Thanks, but spending an hour on hold is an unappealing alternative to sending a quick SMS.
on 22-03-2021 13h17
@rherringwrote:>0800 800 150Thanks, but spending an hour on hold is an unappealing alternative to sending a quick SMS.
See message 3
on 22-03-2021 15h31
I have rung 150 twicw recently and it has been answered very promptly so I can't understand what you mean by an hour.
on 22-03-2021 18h55
I mean I was on hold for nearly an hour last time I called, though to be fair that was to the FTTP 0800 number not 150, and I may have been unlucky.
