Alternative to 61998

[rherring]

https://bt.com/DVequipment tells me I need to text 61998 to order a new digital voice handset, with no alternative method provided.

But my mobile network operator doesn't support SMS shortcodes. Is there an alternative "long"  number I can text?

[Les-Gibson]

0800 800 150

[licquorice]

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@rherring wrote:

https://bt.com/DVequipment tells me I need to text 61998 to order a new digital voice handset, with no alternative method provided.

But my mobile network operator doesn't support SMS shortcodes. Is there an alternative "long"  number I can text?

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I can't see how this works unless you have a BT Mobile, there is nothing to associate your details to the text.

[rherring]

>0800 800 150

Thanks, but spending an hour on hold is an unappealing alternative to sending a quick SMS.

[Les-Gibson]

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@rherringwrote:

>0800 800 150

Thanks, but spending an hour on hold is an unappealing alternative to sending a quick SMS.

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See message 3 

[pompey1898]

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@rherringwrote:

>0800 800 150

Thanks, but spending an hour on hold is an unappealing alternative to sending a quick SMS.

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 I have rung 150 twicw recently and it has been answered very promptly so I can't understand what you mean by an hour.

[rherring]

I mean I  was on hold for nearly an hour last time I called, though to be fair that was to the FTTP 0800 number not 150, and I may have been unlucky.