Anyone explain this one. On BTTV player on my BT Pro box if I scroll down to an ad for Amazon Video it says join Amazon Video get 6months free. If you click on the button it loads and a screen says Amazon video not available on your bt box. And to call a 0800 number. If I go onto MYBT page I can add it for £5.99 with one month free.
I believe the real meaning of the message is Prime Video is not available to order on yur TV Box. rather than that the player is not on your box.
That is consistent with
https://www.bt.com/help/tv/amazon-prime-video-on-bt-tv