Ah - thank you.
How common is it for the sync & maximum speeds to be that far apart?
Cheers, Martin
connection speed and sync speed are normally quite close but with line problems and/or constant resets of router that can cause DLM to reduce connection speed to try and stabilise your line . if you have line noise then report phone fault to 151
Very unusual except under fault conditions. However, there is something odd with your stats in that with that amount of discrepancy in the figures I would expect your snrm to be very high yet it is 3.1.