Automatic compensation - Do they pay £8/day for ea L/Line and B/Band, as they charge separately?

[CJM1]

Line has been snapped 2 weeks already - Automatic compensation - Do they pay £8/day for ea L/Line and B/Band, as they charge separately? - Thanks

[JohnC2 · Accepted solution]

Hi @CJM1,  welcome to the forum, and thanks for your post. Check out Automatic Compensation and it outlines when you would be entitled to compensation. It is only one payment of £8 per day whether you have a total loss of telephone or broadband service or both.

cheers

John

[CJM1]

Thanks - Was just checking, as our line has been down nearly 3 weeks...........