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rachelfyson
Beginner

on ‎18-10-2020 19h49

961 Views
Message 1 of 3

BT APP - cant use speed test

I cannot test my speeds anymore from the app . And i have no idea why . Can someone sort this please . I know i have a fault thats stuck from 1st october which was never removed and they have tried but to no avail . Would this stop it? I also get the eroor cannot connect to hub at the moment even though im connected to it 

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎19-10-2020 9h03

941 Views
Message 2 of 3

Re: BT APP - cant use speed test

Having tried the app speed test 2 things appears to stop app - not using hub or on Digital voice



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rachelfyson
Beginner

on ‎19-10-2020 9h09

940 Views
Message 3 of 3

Re: BT APP - cant use speed test

hi there . im connected to the hub and i dont have the digital voice .  ive had no problem with using the app before

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