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Message 1 of 3

BT APP - cant use speed test

I cannot test my speeds anymore from the app . And i have no idea why . Can someone sort this please . I know i have a fault thats stuck from 1st october which was never removed and they have tried but to no avail . Would this stop it? I also get the eroor cannot connect to hub at the moment even though im connected to it 

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Message 2 of 3

Re: BT APP - cant use speed test

Having tried the app speed test 2 things appears to stop app - not using hub or on Digital voice

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Message 3 of 3

Re: BT APP - cant use speed test

hi there . im connected to the hub and i dont have the digital voice .  ive had no problem with using the app before

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