BT Cloud update flagged as trojan on Avast

[D_n_B]

I have seen many complaints about the latest update to the BT Cloud Windows desktop app. In my case, if I try to download the new version my Avast anti virus programme pops up to say it has blocked a threat (see below)

Is this a real virus problem or a false positive. Should I tell it to make an exception?

I have seen others saying that different antivirus systems have also flagged a problem. I assume there is something about the uopdated app that is causing this and needs to be fixed by BT, but meanwhile some advice would be helpful.

[New_To_UK · Accepted solution]

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@D_n_Bwrote:

I have seen many complaints about the latest update to the BT Cloud Windows desktop app. In my case, if I try to download the new version my Avast anti virus programme pops up to say it has blocked a threat (see below)

Is this a real virus problem or a false positive. Should I tell it to make an exception?

I have seen others saying that different antivirus systems have also flagged a problem. I assume there is something about the uopdated app that is causing this and needs to be fixed by BT, but meanwhile some advice would be helpful.

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Absolutely its a false positive - click the more options and add as exception.  Avast has been having issues with the idp.generic file in other cases also. 

[D_n_B]

Thanks  @New_To_UK 

I have told Avast to add as an exception - it took ages to process, but has finally allowed me to install the BT Cloud updated desktop app, which now seems to be working. It is busy uploading files anyway. Fingers crossed.