BT Email App requires sign in each time

[jroyle]

Hi,

I've been using the BT email app for quite some time but in the last few weeks, it's been asking me to sign in each time.

Does anyone else have this issue?

Thanks.

[barnpiece]

On a Windows PC it does this almost all the time for me. Once in a while it seems to remember, but with no consistency.

Richard

[jroyle]

this issue is on my iPhone. I’m on iOS 15.0.1 SE2020

[licquorice]

I have no idea why anybody would use the BT Mail app, there are far superior mail apps available.

[jroyle]

@licquorice, which would you suggest?

Thanks. 

[licquorice]

I'm on Android and use Blue Mail, I believe there is a Apple version.

[gg30340]

Even the iPhone's on board email app is better than the BT one.

[licquorice]

Any app is better than the BT one!

[NeilO]

Hi, @jroyle welcome back to the community and thanks for posting. I'm sorry to see you're being asked to sign into the email app each time and I appreciate the inconvenience this must be causing you. This is currently being investigated by our email team, they're collating examples to help them understand and fix the issue and I've sent you a private message so you can get in touch.

Thanks

Neil