Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Manta_Ray
Aspiring Contributor

‎15-06-2021 15h40 - edited ‎15-06-2021 15h58

4,001 Views
Message 1 of 22

BT Hub Event Log

Go to solution

I have recently had my wifi hacked with serious intrusion into my personal life. I ended up changing the hub password and re-setting all my devices with the new 12 character password. I still feel this may be happening again. I found the hub event log which shows activity from 00.02 to 01.46 on the 14th June when none of my devices were being used.

My first login was at 06.19 as recorded on log.

Can anyone shed any light on this for me? \thanks in advance. See attached screen shot of log event.

 

Event log 14th June 2021Event log 14th June 2021

 

 

0 Ratings
21 REPLIES 21
imjolly
Distinguished Sage
Distinguished Sage

on ‎15-06-2021 15h47

3,991 Views
Message 2 of 22

Re: BT Hub Event Log

Go to solution

the TR69 entries are the BT update server checking hub for updates - if that is the 'hack' you are worried about



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Manta_Ray
Aspiring Contributor

on ‎15-06-2021 15h55

3,989 Views
Message 3 of 22

Re: BT Hub Event Log

Go to solution

Thanks for your reply. I'm not familiar with hub event logs at the moment. If TR69 is BT owned then that's good news. 

Thanks again. 

0 Ratings
Manta_Ray
Aspiring Contributor

on ‎21-06-2021 14h42

3,992 Views
Message 4 of 22

Re-starting Hub?

Go to solution

Is it good practice to re-start the hub after changing password?

0 Ratings
licquorice
Distinguished Sage
Distinguished Sage

on ‎21-06-2021 14h55

3,984 Views
Message 5 of 22

Re: Re-starting Hub?

Go to solution

No

imjolly
Distinguished Sage
Distinguished Sage

on ‎21-06-2021 14h56

3,983 Views
Message 6 of 22

Re: Re-starting Hub?

Go to solution

no need to restart



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Manta_Ray
Aspiring Contributor

on ‎21-06-2021 15h11

3,968 Views
Message 7 of 22

Re: Re-starting Hub?

Go to solution
Thanks.
0 Ratings
Manta_Ray
Aspiring Contributor

on ‎21-06-2021 15h12

3,967 Views
Message 8 of 22

Re: Re-starting Hub?

Go to solution
Thanks.
0 Ratings
Manta_Ray
Aspiring Contributor

‎25-06-2021 16h35 - edited ‎25-06-2021 16h36

3,987 Views
Message 9 of 22

copy and paste password

Go to solution

Is there a way I can paste my admin password in the dialogue box when changing password. I have to do this manually and it does recognize the password?

When using initial login for admin It will let me paste it in successfully?

Your help would be greatly appreciated. PS BTHub6

0 Ratings
licquorice
Distinguished Sage
Distinguished Sage

on ‎25-06-2021 17h46

3,969 Views
Message 10 of 22

Re: copy and paste password

Go to solution

Why do you keep changing the admin password?

0 Ratings