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Message 11 of 22

Re: copy and paste password

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My Hub is under daily attack from a neighbour.
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Message 12 of 22

Re: copy and paste password

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Error in first message. Should have read

"is there a way I can paste my admin password in the dialogue box when changing password. I have to do this manually and it does NOT recognize the password?

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Message 13 of 22

Re: copy and paste password

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Why do you suspect your neighbour has access to your WiFi?

Which password are you changing the admin one or wireless? 

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Message 14 of 22

Re: copy and paste password

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Hi @Manta_Ray I'm not 100% sure what you're trying to do but if you've forgotten the admin password on the Hub a factory reset will change it back to the default one shown on the back of your Hub.

Thanks

Neil

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Message 15 of 22

Re: copy and paste password

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I have merged your previous posts as they all seem to be related to what you perceive to be happing and it may give an insight to those that are trying to help.

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Message 16 of 22

Re: copy and paste password

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I am changing both passwords. Admin and Hub. Do I need to change both or will hub password be suffice?
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Message 17 of 22

Re: copy and paste password

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If the "hacker" has both you will need to change both. If the hacker only has one you need to change that one. If you don't know which if any the hacker has you should change both.

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Message 18 of 22

Re: copy and paste password

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Thanks for reply, I believe that high-end hacking software is being used, so 2 passwords are easy to solve. Admin and Hub it is then.
Thanks.
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Message 19 of 22

Re: copy and paste password

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Beaware that any wireless devices of yours will be disconnected until you enter the new wireless password to allow them to connect.

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Message 20 of 22

Re: copy and paste password

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I'm getting a lot of practice now and it's a fairly quick job to do.
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