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Message 1 of 6

BT MOBILE NETWORK dropping?

Hi my BT network keeps dropping from my mobile so I have to go to setting to reselect it to get it registered on the BT network.  I have swapped phones recently and never had to do this with the old phone. Any ideas how to get the BT network properly linked to the phone? It's a Samsung 20+ 5G. Thanks

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Message 2 of 6

Re: BT MOBILE NETWORK dropping?

did you update APN in network settings to BT Mobile



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Message 3 of 6

Re: BT MOBILE NETWORK dropping?

No...how do I do that for BT? Do I need a special APN code or name? Thank you for replying! If I open APN there is a whole list of names....
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Message 4 of 6

Re: BT MOBILE NETWORK dropping?

this should help

https://apn-settings.com/uk/bt-mobile-apn-settings/



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Message 5 of 6

Re: BT MOBILE NETWORK dropping?

Thanks....I will try this....it is actually happening to my partner's phone too so may be a wider problem....really grateful for your replies.
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Message 6 of 6

Re: BT MOBILE NETWORK dropping?


@Habac99wrote:
Thanks....I will try this....it is actually happening to my partner's phone too so may be a wider problem....really grateful for your replies.

One always has to set new phones up. More an updating requirement rather than a problem. 

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