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MitchMacleod
Beginner

on ‎19-01-2021 22h39

1,092 Views
Message 1 of 3

BT Mini Connector not working upstairs

I had have a BT Mini Connector set now for around 8-9 months to connect my PC (upstairs) to my router (downstairs). I've had no problems with it up until recently.

The Data light seems to light up intermittently, I sometimes have connection for a day. And other days no connection at all.  The Mini Connector kit works fine when both of them are plugged in downstairs but as soon I bring them back up, I get nothing. 

Any suggestions would be appreciated with this as it becoming incredibly frustrating. Thank you

 

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2 REPLIES 2
MitchMacleod
Beginner

on ‎06-02-2021 14h48

990 Views
Message 2 of 3

Re: BT Mini Connector not working upstairs

Bump

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JohnC2
Moderator-Retired

on ‎06-02-2021 15h18

987 Views
Message 3 of 3

Re: BT Mini Connector not working upstairs

Hi @MitchMacleod, welcome to the forum and sorry that you are having a problem with the BT Mini Connectors. In case you have mis-placed it here is the user guide BT Mini Connector which may provide some helpful information on this issue. If you have already tried this and are still having this problem then please call and speak with us on 0800 800 150.

cheers

John 

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