Hi,
I have a Hotpot 600 extender and three 600 mini hotspots. In the past, I used the link at
To reach a very useful set of FAQs that contained a lot of info not found in the user guide.
Now this link doesn't go anywhere. Does anyone know where the FAQs are or have a copy?
Many thanks.
Solved! Go to Solution.
It would be best to contact the product helpdesk if you have a specific question.
If your product is within warranty:
By phone: 0808 100 6116
Monday to Friday 9.00am to 5.30pm
Saturday 9.00am to 2.00pm
By email: btconnectedhome@bt.com
If your product is out of warranty, please call the Technical Help and Support Desk on 0800 980 899
Thanks Keith. I did that, and they gave me the information I needed to sort my problem. But it took 20 mins to get through! They couldn't find the FAQs either. Gone AWOL.
Hi @peterm17
Thanks for raising this - we'll look into why this has happened and get them reinstated.
Dan-O